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Heat Pump Engineer

Air Source Heat Pumps

An Air Source Heat Pump (ASHP) extracts heat from the outside air to provide efficient heating and hot water for your home, helping reduce energy usage and carbon emissions. Eligible homeowners may also benefit from the Government’s Boiler Upgrade Scheme (BUS), which currently offers grants of up to £7,500 towards the installation cost, subject to eligibility.

Air Source Heat Pumps

Air source heat pumps (ASHPs) are an energy-efficient and environmentally friendly way to heat your home and provide hot water. Rather than generating heat by burning fuel, they extract naturally occurring heat from the outside air — even in low temperatures — and upgrade it into usable heat for your property. This makes them a low-carbon alternative to traditional gas and oil heating systems, with the added benefit of significantly improved efficiency.

Types of Air Source Heat Pumps

There are two main types of air source heat pumps, each suited to different applications.

Air-to-water systems are the most commonly installed in UK homes. These connect to a wet central heating system and provide heat to radiators, underfloor heating, and a hot water cylinder. They are ideal for replacing or upgrading existing boiler systems.

Air-to-air systems distribute warm air directly into rooms using fans. While they can also provide cooling in warmer months, they do not supply hot water, which makes them less common for full home heating in the UK.

How Air Source Heat Pumps Work

Air source heat pumps operate using a refrigeration cycle that allows them to capture and amplify heat from the outside air. A fan draws air into the outdoor unit, where a refrigerant absorbs the heat and evaporates into a gas. This gas is then compressed, which significantly increases its temperature. The heat is transferred into your home’s heating system, and the refrigerant cools back into a liquid, ready to repeat the process.

Because they move heat rather than generate it, heat pumps are highly efficient. For every unit of electricity used, they can typically produce three to four units of heat — making them far more efficient than conventional heating systems.

The Installation Process

Installing an air source heat pump begins with a detailed assessment of the property, which is essential to ensure the system performs correctly. The most important part of this is the heat loss calculation. This involves measuring the size of each room, assessing insulation levels, and evaluating elements such as windows, doors, and construction materials. The purpose is to determine exactly how much heat the property loses, so the system can be accurately sized.

Once this has been completed, the system is carefully designed to suit the home. Because heat pumps operate at lower temperatures than traditional boilers, it is sometimes necessary to upgrade radiators or consider underfloor heating to achieve the best performance.

The installation itself includes fitting the outdoor unit in a suitable location, installing internal components such as the hot water cylinder, and connecting everything to the existing heating system. After installation, the system is fully commissioned, tested, and set up to ensure it runs efficiently and delivers consistent comfort throughout the property.

Government Grant & MCS Certification

Homeowners in England and Wales may be eligible for financial support through the Boiler Upgrade Scheme, which can provide a grant of up to £7,500 towards the cost of installing an air source heat pump. This significantly reduces the upfront investment and makes switching to renewable heating more accessible.

At AC Plumbers Ltd, we are committed to delivering high-quality, energy-efficient air source heat pump installations that meet the latest UK industry standards. To ensure our customers can benefit from government-backed incentives and fully compliant installations, our projects are completed under an MCS umbrella scheme provided through the heat pump manufacturer’s accredited network. This means your installation is carried out in accordance with Microgeneration Certification Scheme (MCS) standards, allowing eligible homeowners to access the Government’s Boiler Upgrade Scheme (BUS), which currently offers grants of up to £7,500 towards the installation of an air source heat pump, subject to eligibility criteria. By working under an approved MCS umbrella scheme, we can provide customers with professionally designed and compliant renewable heating installations that meet recognised industry standards for quality, efficiency, and performance.

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Key Features

What's Included in This Service

Full heat loss calculation
Every installation starts with a detailed heat loss survey so the system is accurately sized for your home.
Local expertise
Serving Brighton & Hove, we understand local homes, planning considerations, and heating requirements.
End-to-end service
From initial assessment and system design through to commissioning and post-installation support, we handle everything.

FAQs

Frequently Asked Questions

What is an air source heat pump?

An air source heat pump extracts heat from the outside air and transfers it into your home for heating and hot water. Unlike gas boilers, they do not burn fuel — instead they move existing heat, which makes them highly efficient and low-carbon.

How efficient is an air source heat pump?

For every unit of electricity used, a well-designed air source heat pump typically produces three to four units of heat. This makes them significantly more efficient than conventional gas or oil heating systems.

Can I get a grant for installing an air source heat pump?

Yes. Homeowners in England and Wales may be eligible for the Boiler Upgrade Scheme, which provides a grant of up to £7,500. To qualify, the installation must be carried out by an MCS-certified installer — which we are.

Do I need to upgrade my radiators?

Heat pumps operate at lower flow temperatures than traditional boilers, so in some cases larger radiators or underfloor heating are needed to achieve the same level of comfort. We assess this as part of our heat loss survey before any work begins.

Gallery

Vaillant air source heat pump installed outside a modern home for low-carbon heating.
Accreditations

Qualified & Certified Engineers

Every job is carried out by accredited professionals — giving you complete confidence in the quality and safety of our work.

  • Gas Safe Register logo — certified gas engineers in Brighton

    Gas Safe Registered

    All gas work carried out by our registered engineers.

  • BPEC certification logo — gas and plumbing industry qualification

    BPEC Certified

    Industry-recognised qualifications in gas and plumbing.

  • Checkatrade logo — vetted and reviewed tradespeople

    Checkatrade Approved

    Vetted, reviewed, and trusted by local homeowners.

Customer Stories

What our clients say

Discover why our customers trust us for their plumbing and heating needs

BN2Combi Boiler replacement with new Vaillant EcoTec Plus
March 2026 — BN2New

Antonio installed a new Vaillant Combi Boiler with de-aerator and magnetic filter. The job went very well. Only problem was an electrical issue (old wiring), which he easily fixed. Very happy with the service, he was so polite and answered my queries. Top quality work and cleaned up, infact he is the first plumber I've seen to cover his shoes with slip on covers. Also he used a technique I've not seen before for the pipe work which did not use threaded compression joints and soldering. simply amazin

BN2Excellent
March 2026 — BN2New

Prompt, efficient thorough and very helpful- identified a couple of things in relation to boiler and our radiators that were not immediately obvious and sorted. Reasonable cost

BN1Leak detection and boiler service
September 2025 — BN1

Antonio was very professional and reliable, as well as being a lovely guy! Communication was excellent before, during and after the job.

BN1Installation of gas central heating system and associated bathroom works
March 2025 — BN1

Antonio is a brilliant guy, who thinks deeply about the work he is doing and comes up with ideas to achieve the work to an exceptionally high standard. He installed gas central heating in my 200 year old flat and carried out associated bathroom works. Antonio is very honest, reliable and conscientious. He provided me with daily updates and videos of the sections of the work when they were done, which relieved the stress of the situation. I am very grateful to have found Antonio and I have already asked him to carry out all future annual boiler service and gas safety checks.

BN1New boiler and radiators
March 2025 — BN1

Antonio installed a new boiler and radiators for me during my house renovation project and maintained a high quality of work throughout. He was very knowledgeable about the products he was installing, and did additional research where needed to ensure good compatability between devices etc. His communication was excellent - timely and clear. He was punctual and reliable, always turning up when he said he would or advising of any changes. I wouldn't hesitate to recommend Antonio for any heating, gas or plumbing job.

BN1Boiler service
October 2024 — BN1

Great experience with AC plumbing. Antonio was professional and knowledgeable and I wouldn't hesitate to recommend him. We had our boiler serviced and will definitely call him next year too.

BN1Shower valve replacement
September 2024 — BN1

Antonio has done several plumbing jobs for us over the last few years, most recently replacing a concealed shower valve. He always does a great job and is very tidy. He's also very good at detective work to find the source of complex problems.

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Vaillant air source heat pump installed outside a home for energy-efficient heating.